extremely honest…Betterhelp Getting A Refund… evaluation of better help i have actually been using the service for a little over a year now and i think i have actually used it enough time to know what are the cons and pros so i’m going to walk you through all of those and then provide you my final thoughts on whether or not i would suggest much better help and whether or not i think it’s the right service for you for those of you that do not know betterhelp is an online therapy platform that links individuals who are searching for therapy or treatment with psychological health experts it’s a quite basic process to get started so first you fill out an online questionnaire it asks you some concerns that will much better assist match you with a therapist or a therapist so after you submit what i would call a quite prolonged survey they ask you to produce an account and after that you established your payment choices i’ll speak about this a bit more later but there are scholarships that can decrease the price and then you can also alter your choice on how frequently
you wish to pay so if you pay weekly that’s the most costly but you can likewise pay in advance and that will make the cost more affordable for you overall and then based upon your answers to your questions in the formerly pointed out survey they will match you with a therapist i’m going to use the words therapist and counselor interchangeably throughout this video but that’s not always the case and i think that better help uses both kinds of psychological health professionals so just keep that in mind once they match you with your therapist you’re able to speak with them and you can set up a time to have your very first official meeting so it can either be through a video call through a routine call or through a chat or instant message i constantly do video calls but it is good to know that all 4 choices three actually to me but they say it’s four are available and i understand that’s absolutely helpful for some individuals who are possibly a bit more nervous about therapy or not thinking about doing a video call due to the fact that it makes them uncomfortable when the day of your session comes you can either log into the web browser or log in to the mobile app you can’t do both at the same time only one at a time and then you wait for your counselor to join and they will connect you to the session when they do a little bell ring and after that you’re ready to go and you can begin having your your meeting during your first session you’re most likely going to have simply a learn more about you kind of session to find out why are you thinking about therapy what things do you want to address what are your preferences as someone going to therapy what are your therapists choices and what’s their design of treatment all of those things will probably get hashed out in the very first meeting and after that with time you’ll get more comfy with one another and you’ll have more of those like deeper
sessions where you can talk about your problems and whatever it is that you wish to deal with and after that as time goes on you’ll have sessions nevertheless you spent for it or nevertheless you set it up with your counselor so with my counselor in particular i think this does vary by therapist but we do weekly sessions for one hour and i pay 35 dollars a week broken down however i have spent for all of my sessions beforehand to get that cheaper rate so let’s move on to the pros and the cons of the platform i think among the most significant pros of much better aid is that it is an online therapy service and that makes it very convenient and really available for most people as long as you have an internet connection you can select a range of various methods to meet with your counselor so you can do text message video calls or telephone call they send you pointers about your appointment so it’s quite challenging to forget when you have a time established they send you both email reminders and text suggestions and they send them to you a few days ahead and likewise a few hours ahead and a few minutes ahead so it’s a bit overkill but uh certainly reliable and another cool feature of them having a digital platform is that they offer digital group sessions and webinar type of sessions that are offered to anyone who uses betterhelp entirely free of charge it’s at no additional expense to what you already spend for your weekly sessions with your counselor now that being said in my viewpoint the app and the platform is not very good in fact it sort of sucks especially considering that much better aid in and of itself is a tool the product that they’re selling is this video platform that therapists can use to connect you to their network i imply i guess they’re selling the network however i think really what they’re offering is the tool and it’s not a great one it’s quite clunky there are no choices for screen sharing Betterhelp Getting A Refund
or messaging or talking during a session images are shared extremely oddly they’re shared as files and you can just send them separately so you can’t like drag and drop into a window or something you need to like browse select the photo then put it in and after that the person can’t see a preview of the image they have to click into the file to see it it’s simply really out-of-date small things like when you push enter in the chat window your messages do not send it in fact develops a line break so