brutally truthful…Community And Support Manager At Betterhelp Glassdoor… evaluation of much better help i have actually been using the service for a little over a year now and i believe i’ve used it long enough to understand what are the cons and pros so i’m going to walk you through all of those and then provide you my final thoughts on whether i would suggest much better aid and whether i think it’s the right service for you for those of you that don’t understand betterhelp is an online counseling platform that links people who are trying to find therapy or therapy with mental health professionals it’s a quite easy procedure to get going so initially you complete an online questionnaire it asks you some questions that will better help match you with a therapist or a therapist so after you submit what i would call a pretty prolonged survey they ask you to produce an account and after that you set up your payment choices i’ll discuss this a bit more later but there are scholarships that can lower the cost and then you can likewise alter your preference on how typically
you wish to pay so if you pay weekly that’s the most expensive however you can likewise pay ahead of time which will make the expense more affordable for you general and after that based upon your answers to your concerns in the formerly pointed out survey they will match you with a therapist i’m going to utilize the words therapist and counselor interchangeably throughout this video but that’s not always the case and i believe that much better aid uses both types of psychological health specialists so just keep that in mind once they match you with your counselor you have the ability to consult with them and you can establish a time to have your very first official conference so it can either be through a video call through a routine telephone call or through a chat or instant message i constantly do video calls however it is good to understand that all 4 options three truly to me but they state it’s 4 are available and i know that’s absolutely good for some individuals who are maybe a bit more anxious about treatment or not thinking about doing a video call because it makes them unpleasant when the day of your session comes you can either log into the internet browser or log in to the mobile app you can’t do both at the same time only one at a time and after that you wait for your counselor to sign up with and they will connect you to the session when they do a little bell ring and after that you’re ready to go and you can begin having your your meeting throughout your very first session you’re most likely going to have just a be familiar with you type of session to determine why are you thinking about treatment what things do you wish to address what are your preferences as somebody participating in therapy what are your counselors choices and what’s their style of therapy all of those things will most likely get hashed out in the first conference and after that with time you’ll get more comfortable with one another and you’ll have more of those like much deeper
sessions where you can speak about your problems and whatever it is that you wish to deal with and then as time goes on you’ll have sessions however you spent for it or nevertheless you set it up with your counselor so with my therapist in particular i believe this does differ by therapist however we do weekly sessions for one hour and i pay 35 dollars a week broken down however i have paid for all of my sessions beforehand to get that cheaper rate so let’s proceed to the pros and the cons of the platform i think one of the most significant pros of better help is that it is an online therapy service and that makes it extremely available and extremely hassle-free for many people as long as you have a web connection you can pick a range of various methods to consult with your therapist so you can do text message video calls or phone calls they send you suggestions about your appointment so it’s quite difficult to forget when you have a time set up they send you both e-mail tips and text suggestions and they send them to you a couple of days ahead and likewise a few hours ahead and a couple of minutes ahead so it’s a bit overkill however uh certainly reliable and another cool aspect of them having a digital platform is that they use digital group sessions and webinar type of sessions that are offered to any person who utilizes betterhelp entirely for free it’s at no extra cost to what you currently pay for your weekly sessions with your counselor now that being said in my opinion the platform and the app is not very good in fact it kind of draws specifically thinking about that better assistance in and of itself is a tool the product that they’re offering is this video platform that therapists can utilize to link you to their network i indicate i guess they’re selling the network however i think actually what they’re selling is the tool and it’s not a great one it’s pretty cumbersome there are no alternatives for screen sharing Community And Support Manager At Betterhelp Glassdoor
or chatting or messaging throughout a session pictures are shared extremely oddly they’re shared as files and you can only send them separately so you can’t like drag and drop into a window or something you need to like browse select the picture then put it in and then the individual can’t see a preview of the image they need to click into the file to see it it’s simply extremely out-of-date small things like when you press enter in the chat window your messages don’t send it in fact produces a line break so