brutally honest…Complaints Against Betterhelp… evaluation of better assistance i have actually been using the service for a little over a year now and i think i have actually utilized it long enough to know what are the advantages and disadvantages so i’m going to stroll you through all of those and then provide you my last thoughts on whether i would advise better assistance and whether i believe it’s the ideal service for you for those of you that don’t understand betterhelp is an online counseling platform that links people who are looking for therapy or treatment with mental health specialists it’s a pretty simple process to get started so initially you submit an online survey it asks you some questions that will better assist match you with a therapist or a counselor so after you complete what i would call a pretty lengthy survey they ask you to create an account and after that you set up your payment choices i’ll speak about this a little bit more later however there are scholarships that can reduce the cost and after that you can also change your preference on how typically
you wish to pay so if you pay weekly that’s the most expensive however you can likewise pay ahead of time which will make the expense less expensive for you overall and after that based on your answers to your questions in the formerly discussed survey they will match you with a therapist i’m going to use the words therapist and therapist interchangeably throughout this video however that’s not always the case and i think that better assistance offers both types of psychological health professionals so just keep that in mind once they match you with your counselor you’re able to talk with them and you can set up a time to have your first official meeting so it can either be through a video call through a regular telephone call or through a chat or immediate message i constantly do video calls however it is great to understand that all 4 choices three actually to me however they say it’s 4 are available and i know that’s absolutely helpful for some people who are maybe a little bit more anxious about therapy or not interested in doing a video call due to the fact that it makes them unpleasant when the day of your session comes you can either log into the browser or log in to the mobile app you can’t do both at the same time only one at a time and then you await your counselor to join and they will connect you to the session when they do a little bell ring and then you’re ready to go and you can begin having your your meeting throughout your very first session you’re probably going to have simply a learn more about you kind of session to figure out why are you interested in treatment what things do you want to address what are your choices as someone participating in therapy what are your counselors preferences and what’s their style of therapy all of those things will probably get hashed out in the first meeting and then with time you’ll get more comfy with one another and you’ll have more of those like deeper
sessions where you can talk about your problems and whatever it is that you wish to resolve and then as time goes on you’ll have sessions nevertheless you spent for it or nevertheless you set it up with your therapist so with my therapist in particular i believe this does differ by counselor but we do weekly sessions for one hour and i pay 35 dollars a week broken down but i have spent for all of my sessions in advance to get that more affordable rate so let’s proceed to the pros and the cons of the platform i believe among the most significant pros of better help is that it is an online therapy service and that makes it really convenient and extremely available for most people as long as you have a web connection you can pick a range of various methods to consult with your therapist so you can do text message video calls or phone calls they send you tips about your visit so it’s pretty hard to forget when you have a time set up they send you both e-mail suggestions and text tips and they send them to you a couple of days ahead and also a couple of hours ahead and a few minutes ahead so it’s a bit overkill however uh certainly efficient and another cool feature of them having a digital platform is that they offer digital group sessions and webinar type of sessions that are readily available to any person who utilizes betterhelp completely totally free it’s at no additional expense to what you already pay for your weekly sessions with your therapist now that being stated in my opinion the platform and the app is not great in fact it type of sucks specifically considering that better assistance in and of itself is a tool the product that they’re offering is this video platform that therapists can utilize to connect you to their network i suggest i guess they’re offering the network however i think truly what they’re offering is the tool and it’s not a very good one it’s quite clunky there are no options for screen sharing Complaints Against Betterhelp
or messaging or talking during a session images are shared really oddly they’re shared as files and you can only send them individually so you can’t like drag and drop into a window or something you need to like browse choose the picture then put it in and after that the person can’t see a preview of the photo they need to click into the file to see it it’s just very outdated small things like when you push enter in the chat window your messages don’t send it actually produces a line break so