extremely honest…Jackie Murphy Betterhelp… review of much better assistance i’ve been using the service for a little over a year now and i think i’ve utilized it long enough to know what are the benefits and drawbacks so i’m going to walk you through all of those and after that give you my last thoughts on whether or not i would recommend better aid and whether or not i think it’s the right service for you for those of you that do not understand betterhelp is an online counseling platform that connects people who are trying to find therapy or treatment with psychological health experts it’s a quite basic process to get started so first you complete an online questionnaire it asks you some questions that will much better help match you with a therapist or a therapist so after you complete what i would call a pretty lengthy survey they ask you to create an account and then you established your payment preferences i’ll talk about this a bit more later however there are scholarships that can reduce the rate and then you can likewise change your choice on how frequently
you wish to pay so if you pay weekly that’s the most costly however you can likewise pay in advance and that will make the expense less expensive for you total and after that based upon your answers to your questions in the previously pointed out survey they will match you with a therapist i’m going to utilize the words therapist and therapist interchangeably throughout this video but that’s not necessarily the case and i believe that much better assistance offers both types of mental health professionals so just keep that in mind once they match you with your counselor you’re able to consult with them and you can establish a time to have your first main conference so it can either be through a video call through a regular phone call or through a chat or instant message i constantly do video calls but it is great to understand that all four alternatives three really to me but they state it’s four are available and i understand that’s certainly great for some individuals who are possibly a bit more anxious about treatment or not thinking about doing a video call because it makes them uncomfortable when the day of your session comes you can either log into the browser or log in to the mobile app you can’t do both at the same time only one at a time and then you await your therapist to join and they will connect you to the session when they do a little bell ring and then you’re ready to go and you can start having your your meeting throughout your very first session you’re most likely going to have simply a be familiar with you kind of session to find out why are you interested in treatment what things do you want to address what are your preferences as somebody attending therapy what are your therapists choices and what’s their style of therapy all of those things will most likely get hashed out in the first meeting and after that with time you’ll get more comfy with one another and you’ll have more of those like deeper
sessions where you can talk about your issues and whatever it is that you want to address and after that as time goes on you’ll have sessions nevertheless you paid for it or however you set it up with your counselor so with my therapist in particular i believe this does vary by therapist but we do weekly sessions for one hour and i pay 35 dollars a week broken down but i have actually spent for all of my sessions beforehand to get that cheaper rate so let’s proceed to the pros and the cons of the platform i think among the greatest pros of better assistance is that it is an online therapy service and that makes it really convenient and very accessible for most people as long as you have a web connection you can pick a range of different methods to consult with your therapist so you can do text video calls or telephone call they send you suggestions about your consultation so it’s quite tough to forget when you have a time set up they send you both e-mail tips and text pointers and they send them to you a few days ahead and also a few hours ahead and a couple of minutes ahead so it’s a bit overkill but uh certainly efficient and another cool feature of them having a digital platform is that they use digital group sessions and webinar type of sessions that are offered to anybody who uses betterhelp totally free of charge it’s at no additional expense to what you already pay for your weekly sessions with your counselor now that being stated in my viewpoint the platform and the app is not excellent in fact it sort of sucks especially thinking about that much better assistance in and of itself is a tool the item that they’re offering is this video platform that therapists can use to connect you to their network i suggest i guess they’re selling the network but i believe actually what they’re offering is the tool and it’s not an excellent one it’s pretty clunky there are no choices for screen sharing Jackie Murphy Betterhelp
or talking or messaging throughout a session photos are shared extremely oddly they’re shared as files and you can just send them separately so you can’t like drag and drop into a window or something you need to like browse select the picture then put it in and after that the person can’t see a preview of the image they need to click into the file to see it it’s just very out-of-date small things like when you push enter in the chat window your messages do not send it actually creates a line break so