completely honest…Matt Spivey Betterhelp… review of much better aid i have actually been using the service for a little over a year now and i believe i’ve utilized it enough time to know what are the cons and pros so i’m going to stroll you through all of those and after that give you my final thoughts on whether or not i would recommend better aid and whether i believe it’s the right service for you for those of you that do not know betterhelp is an online counseling platform that connects people who are trying to find counseling or treatment with psychological health professionals it’s a pretty simple process to begin so first you submit an online survey it asks you some questions that will much better assist match you with a therapist or a counselor so after you fill out what i would call a quite prolonged questionnaire they ask you to produce an account and after that you established your payment preferences i’ll discuss this a bit more later but there are scholarships that can reduce the cost and after that you can also change your choice on how frequently
you wish to pay so if you pay weekly that’s the most pricey but you can likewise pay beforehand and that will make the expense more affordable for you general and then based upon your answers to your concerns in the formerly discussed questionnaire they will match you with a therapist i’m going to utilize the words therapist and counselor interchangeably throughout this video however that’s not always the case and i think that much better assistance offers both kinds of mental health professionals so just keep that in mind once they match you with your counselor you’re able to speak to them and you can establish a time to have your first official meeting so it can either be through a video call through a regular phone call or through a chat or instant message i always do video calls however it is great to understand that all 4 options three truly to me but they say it’s four are available and i know that’s absolutely helpful for some individuals who are maybe a bit more nervous about therapy or not interested in doing a video call because it makes them uneasy when the day of your session comes you can either log into the browser or log in to the mobile app you can’t do both at the same time only one at a time and then you wait on your counselor to sign up with and they will link you to the session when they do a little bell ring and then you’re ready to go and you can start having your your conference during your very first session you’re probably going to have just a learn more about you type of session to figure out why are you interested in treatment what things do you wish to address what are your preferences as somebody going to therapy what are your counselors preferences and what’s their style of treatment all of those things will most likely get hashed out in the first conference and then with time you’ll get more comfortable with one another and you’ll have more of those like much deeper
sessions where you can speak about your problems and whatever it is that you wish to attend to and after that as time goes on you’ll have sessions nevertheless you paid for it or nevertheless you set it up with your counselor so with my therapist in particular i think this does differ by therapist however we do weekly sessions for one hour and i pay 35 dollars a week broken down however i have actually paid for all of my sessions in advance to get that cheaper rate so let’s carry on to the pros and the cons of the platform i believe one of the biggest pros of better help is that it is an online counseling service which makes it very convenient and very available for the majority of people as long as you have a web connection you can pick a variety of different ways to meet your therapist so you can do text video calls or call they send you suggestions about your appointment so it’s quite challenging to forget when you have a time established they send you both email tips and text suggestions and they send them to you a couple of days ahead and also a couple of hours ahead and a few minutes ahead so it’s a bit overkill but uh definitely efficient and another cool aspect of them having a digital platform is that they offer digital group sessions and webinar type of sessions that are offered to anybody who utilizes betterhelp entirely totally free it’s at no extra expense to what you already spend for your weekly sessions with your therapist now that being stated in my viewpoint the platform and the app is not excellent in fact it type of draws particularly considering that better aid in and of itself is a tool the item that they’re selling is this video platform that therapists can utilize to connect you to their network i mean i guess they’re offering the network however i believe actually what they’re selling is the tool and it’s not a very good one it’s pretty cumbersome there are no options for screen sharing Matt Spivey Betterhelp
or chatting or messaging throughout a session photos are shared extremely oddly they’re shared as files and you can only send them separately so you can’t like drag and drop into a window or something you have to like browse choose the photo then put it in and then the person can’t see a sneak peek of the image they need to click into the file to see it it’s just extremely out-of-date small things like when you push enter in the chat window your messages do not send it actually produces a line break so