completely honest…Robert Bowman Betterhelp… evaluation of much better assistance i have actually been using the service for a little over a year now and i believe i have actually used it enough time to know what are the pros and cons so i’m going to walk you through all of those and then give you my final ideas on whether i would suggest much better assistance and whether i believe it’s the ideal service for you for those of you that don’t know betterhelp is an online therapy platform that links individuals who are searching for therapy or treatment with psychological health specialists it’s a quite simple process to start so first you submit an online survey it asks you some questions that will better assist match you with a counselor or a therapist so after you fill out what i would call a quite prolonged survey they ask you to create an account and then you established your payment preferences i’ll discuss this a little bit more later however there are scholarships that can reduce the price and after that you can likewise alter your preference on how typically
you wish to pay so if you pay weekly that’s the most pricey but you can also pay ahead of time and that will make the cost more affordable for you overall and then based on your answers to your concerns in the previously pointed out questionnaire they will match you with a therapist i’m going to use the words therapist and therapist interchangeably throughout this video but that’s not always the case and i think that much better help offers both kinds of psychological health experts so simply keep that in mind once they match you with your counselor you have the ability to talk to them and you can set up a time to have your very first main meeting so it can either be through a video call through a routine telephone call or through a chat or instant message i always do video calls but it is excellent to understand that all 4 alternatives three really to me but they say it’s four are available and i understand that’s absolutely helpful for some individuals who are perhaps a bit more nervous about treatment or not interested in doing a video call since it makes them unpleasant when the day of your session comes you can either log into the internet browser or log in to the mobile app you can’t do both at the same time only one at a time and after that you wait on your therapist to join and they will connect you to the session when they do a little bell ring and after that you’re ready to go and you can start having your your conference throughout your first session you’re probably going to have just a be familiar with you kind of session to determine why are you interested in treatment what things do you wish to address what are your choices as someone going to therapy what are your counselors preferences and what’s their design of therapy all of those things will most likely get hashed out in the very first conference and then with time you’ll get more comfortable with one another and you’ll have more of those like much deeper
sessions where you can talk about your problems and whatever it is that you want to resolve and after that as time goes on you’ll have sessions however you paid for it or nevertheless you set it up with your counselor so with my counselor in particular i think this does differ by counselor however we do weekly sessions for one hour and i pay 35 dollars a week broken down however i have spent for all of my sessions ahead of time to get that less expensive rate so let’s move on to the pros and the cons of the platform i believe among the most significant pros of better assistance is that it is an online counseling service and that makes it really convenient and very available for most people as long as you have an internet connection you can select a variety of various methods to meet with your counselor so you can do text video calls or telephone call they send you reminders about your visit so it’s quite challenging to forget when you have a time set up they send you both e-mail tips and text tips and they send them to you a few days ahead and likewise a couple of hours ahead and a couple of minutes ahead so it’s a bit overkill however uh definitely reliable and another cool feature of them having a digital platform is that they use digital group sessions and webinar type of sessions that are available to anybody who utilizes betterhelp totally totally free it’s at no additional cost to what you currently spend for your weekly sessions with your counselor now that being said in my opinion the app and the platform is not very good in fact it type of draws particularly thinking about that better assistance in and of itself is a tool the product that they’re offering is this video platform that therapists can use to connect you to their network i indicate i guess they’re offering the network but i believe actually what they’re selling is the tool and it’s not a great one it’s pretty clunky there are no alternatives for screen sharing Robert Bowman Betterhelp
or talking or messaging throughout a session photos are shared very oddly they’re shared as files and you can only send them individually so you can’t like drag and drop into a window or something you need to like browse select the photo then put it in and then the person can’t see a preview of the image they have to click into the file to see it it’s simply very outdated small things like when you press enter in the chat window your messages do not send it actually develops a line break so