brutally truthful…Techcrunch Betterhelp… evaluation of better help i’ve been utilizing the service for a little over a year now and i think i’ve utilized it long enough to know what are the cons and pros so i’m going to walk you through all of those and then offer you my last ideas on whether i would recommend much better aid and whether or not i think it’s the right service for you for those of you that do not know betterhelp is an online therapy platform that connects people who are searching for therapy or therapy with mental health professionals it’s a pretty easy process to get started so initially you fill out an online survey it asks you some concerns that will much better help match you with a counselor or a therapist so after you complete what i would call a quite lengthy survey they ask you to create an account and after that you set up your payment preferences i’ll speak about this a little bit more later however there are scholarships that can reduce the price and then you can likewise change your choice on how frequently
you wish to pay so if you pay weekly that’s the most expensive however you can also pay beforehand which will make the expense cheaper for you general and then based on your answers to your concerns in the formerly pointed out questionnaire they will match you with a therapist i’m going to use the words therapist and counselor interchangeably throughout this video however that’s not always the case and i think that much better aid offers both types of mental health professionals so just keep that in mind once they match you with your counselor you’re able to speak to them and you can set up a time to have your very first official conference so it can either be through a video call through a routine telephone call or through a chat or instant message i constantly do video calls but it is great to understand that all 4 options three actually to me but they state it’s four are offered and i understand that’s absolutely great for some individuals who are maybe a bit more nervous about treatment or not interested in doing a video call since it makes them uneasy when the day of your session comes you can either log into the internet browser or log in to the mobile app you can’t do both at the same time only one at a time and then you wait for your counselor to join and they will link you to the session when they do a little bell ring and after that you’re ready to go and you can start having your your conference during your first session you’re most likely going to have simply a learn more about you type of session to find out why are you interested in treatment what things do you want to resolve what are your preferences as someone attending therapy what are your counselors preferences and what’s their style of therapy all of those things will most likely get hashed out in the first meeting and after that with time you’ll get more comfy with one another and you’ll have more of those like deeper
sessions where you can discuss your issues and whatever it is that you want to attend to and then as time goes on you’ll have sessions nevertheless you spent for it or nevertheless you set it up with your counselor so with my counselor in particular i believe this does vary by therapist but we do weekly sessions for one hour and i pay 35 dollars a week broken down however i have paid for all of my sessions in advance to get that more affordable rate so let’s carry on to the pros and the cons of the platform i believe one of the biggest pros of much better aid is that it is an online therapy service and that makes it extremely practical and really available for the majority of people as long as you have a web connection you can choose a range of different ways to consult with your therapist so you can do text message video calls or phone calls they send you suggestions about your visit so it’s quite difficult to forget when you have a time established they send you both email pointers and text reminders and they send them to you a few days ahead and also a couple of hours ahead and a couple of minutes ahead so it’s a bit overkill but uh certainly effective and another cool aspect of them having a digital platform is that they use digital group sessions and webinar type of sessions that are readily available to any person who utilizes betterhelp entirely free of charge it’s at no additional expense to what you already spend for your weekly sessions with your counselor now that being said in my viewpoint the platform and the app is not very good in fact it kind of draws particularly thinking about that better help in and of itself is a tool the product that they’re offering is this video platform that therapists can use to connect you to their network i indicate i guess they’re offering the network however i believe actually what they’re selling is the tool and it’s not a very good one it’s quite cumbersome there are no options for screen sharing Techcrunch Betterhelp
or talking or messaging during a session photos are shared very oddly they’re shared as files and you can just send them individually so you can’t like drag and drop into a window or something you have to like browse select the image then put it in and then the person can’t see a sneak peek of the image they need to click into the file to see it it’s simply really outdated small things like when you push enter in the chat window your messages don’t send it actually creates a line break so