brutally sincere…Trustpilot Betterhelp… review of much better assistance i’ve been using the service for a little over a year now and i think i’ve utilized it long enough to know what are the cons and pros so i’m going to walk you through all of those and after that provide you my final ideas on whether i would recommend better help and whether or not i believe it’s the ideal service for you for those of you that do not understand betterhelp is an online counseling platform that links individuals who are searching for counseling or treatment with psychological health specialists it’s a pretty simple procedure to start so first you fill out an online questionnaire it asks you some questions that will much better assist match you with a therapist or a counselor so after you submit what i would call a pretty lengthy questionnaire they ask you to create an account and then you established your payment choices i’ll speak about this a little bit more later but there are scholarships that can lower the cost and after that you can also change your choice on how often
you want to pay so if you pay weekly that’s the most expensive but you can likewise pay ahead of time and that will make the expense cheaper for you overall and then based upon your answers to your concerns in the previously mentioned survey they will match you with a therapist i’m going to utilize the words therapist and counselor interchangeably throughout this video but that’s not always the case and i think that better assistance offers both types of psychological health specialists so simply keep that in mind once they match you with your therapist you’re able to talk with them and you can set up a time to have your first official conference so it can either be through a video call through a routine phone call or through a chat or immediate message i always do video calls however it is great to understand that all four alternatives 3 truly to me but they state it’s 4 are available and i know that’s definitely good for some individuals who are maybe a little bit more nervous about treatment or not interested in doing a video call since it makes them unpleasant when the day of your session comes you can either log into the web browser or log in to the mobile app you can’t do both at the same time only one at a time and after that you wait for your counselor to sign up with and they will link you to the session when they do a little bell ring and then you’re ready to go and you can start having your your conference during your first session you’re probably going to have simply a learn more about you type of session to figure out why are you interested in treatment what things do you wish to address what are your preferences as somebody participating in treatment what are your therapists preferences and what’s their style of treatment all of those things will most likely get hashed out in the very first meeting and after that with time you’ll get more comfortable with one another and you’ll have more of those like much deeper
sessions where you can talk about your problems and whatever it is that you want to resolve and after that as time goes on you’ll have sessions however you spent for it or however you set it up with your therapist so with my counselor in particular i believe this does vary by counselor but we do weekly sessions for one hour and i pay 35 dollars a week broken down but i have actually paid for all of my sessions ahead of time to get that less expensive rate so let’s move on to the pros and the cons of the platform i believe one of the greatest pros of better assistance is that it is an online counseling service and that makes it extremely accessible and extremely convenient for most people as long as you have an internet connection you can choose a range of various ways to meet your therapist so you can do text video calls or phone calls they send you pointers about your consultation so it’s pretty tough to forget when you have a time set up they send you both e-mail pointers and text pointers and they send them to you a couple of days ahead and also a few hours ahead and a couple of minutes ahead so it’s a bit overkill however uh certainly effective and another cool thing about them having a digital platform is that they offer digital group sessions and webinar type of sessions that are readily available to any person who utilizes betterhelp totally totally free it’s at no additional expense to what you already spend for your weekly sessions with your counselor now that being said in my opinion the app and the platform is not very good in fact it kind of sucks specifically considering that much better assistance in and of itself is a tool the item that they’re selling is this video platform that therapists can use to connect you to their network i mean i guess they’re offering the network but i believe actually what they’re offering is the tool and it’s not an excellent one it’s quite clunky there are no choices for screen sharing Trustpilot Betterhelp
or messaging or talking during a session pictures are shared really strangely they’re shared as files and you can only send them individually so you can’t like drag and drop into a window or something you need to like browse select the image then put it in and after that the individual can’t see a preview of the picture they need to click into the file to see it it’s simply extremely outdated small things like when you press enter in the chat window your messages don’t send it really develops a line break so